TRAVEL BOOKING SITES
GP on Demand: The Travel Benefit That Goes Beyond the Booking
Travel booking sites are increasingly competing on the quality of the customer experience ; not just price. GP on Demand gives your customers 24/7 access to a UK-qualified GP before, during and after their trip, adding genuine, everyday value that keeps them coming back to book with you.
KEY BENEFITS
Eight reasons to partner with GP on Demand
PEACE OF MIND FOR EVERY TRAVELLER
Expert medical advice wherever your customers travel
Whether a customer is planning a trip, already abroad or just returned home, GP on Demand provides immediate access to trusted medical advice ; removing the stress of healthcare concerns at every stage of the journey.
- 24/7, 365-day access to UK-qualified GPs by telephone or video consultation
- Available before travel for pre-trip health advice and fit-to-fly queries
- Accessible during travel for immediate medical advice wherever customers are in the world
- Available after travel for post-trip health concerns including tropical illness advice
- Removes the difficulty of finding an English-speaking doctor overseas
- Covers the whole travelling party ; not just the lead booker
COMPETITIVE DIFFERENTIATION
Give customers a reason to book with you, not a competitor
In a market where price comparison is the default, a meaningful added-value benefit like GP access gives customers a compelling reason to choose your platform over a cheaper alternative.
- Differentiates your platform from price-comparison competitors
- Provides a clear, tangible benefit that goes beyond the booking transaction
- Positions your brand as one that genuinely cares about the customer experience
- Particularly attractive to families, older travellers and health-conscious customers
- Supports premium positioning and justifies booking fees or service charges
INCREASED CUSTOMER LOYALTY
Turn one-time bookers into repeat customers
Customers who experience genuine value from a booking platform are far more likely to return. GP access creates a positive association with your brand that outlasts the trip itself.
- Customers who use the GP benefit associate that positive experience with your brand
- Encourages repeat bookings from customers who value the added-value proposition
- Supports loyalty programme integration ; GP access as a loyalty reward or tier benefit
- Reduces the likelihood of customers switching to a competitor for their next booking
- Builds long-term brand loyalty beyond the transactional booking relationship
REDUCED TRAVEL DISRUPTION
Help customers stay healthy and on schedule
Immediate access to GP advice helps customers manage health concerns quickly and effectively ; reducing the risk of minor illnesses disrupting or cutting short their trip.
- Immediate medical advice helps customers manage minor illnesses without disrupting travel plans
- Reduces unnecessary visits to local clinics and hospitals for minor concerns
- Helps customers make informed decisions about whether to seek in-person care
- Supports early intervention before minor health concerns escalate
- Reduces the risk of customers cutting short their trip due to unmanaged health concerns
PRE-TRAVEL HEALTH SUPPORT
Support customers from the moment they book
GP on Demand provides valuable pre-travel health support ; from vaccination advice to fit-to-fly queries ; giving customers confidence from the moment they complete their booking.
- Pre-travel vaccination and health advice for destinations worldwide
- Fit-to-fly queries and medical clearance support
- Advice on managing existing medical conditions while travelling
- Prescription support for travellers who need medication for their trip
- Reassurance for customers travelling with children or elderly family members
COMMERCIAL OPPORTUNITY
A new revenue stream from every booking
GP on Demand can be offered as an add-on at the point of booking or included in a premium booking tier ; generating meaningful recurring revenue with no operational overhead.
- Can be offered as a paid add-on at the point of booking
- Suitable for inclusion in premium booking tiers or travel bundles
- Revenue share on every customer who takes up the GP benefit
- No operational or clinical overhead ; GP on Demand manages everything
- Fast to launch ; from agreement to live service in as little as two weeks
POST-TRAVEL SUPPORT
Stay with your customers after they return home
GP on Demand extends the customer relationship beyond the trip ; providing post-travel health support and creating an opportunity to offer an ongoing GP subscription.
- Post-travel health support including tropical illness advice and post-trip consultations
- Creates an opportunity to offer an ongoing UK GP subscription after the trip
- Generates recurring monthly revenue from customers who continue their subscription
- Keeps your brand relevant to customers between bookings
- Supports long-term customer engagement beyond the annual booking cycle
SIMPLE INTEGRATION
Easy to add to your booking flow
GP on Demand is designed to integrate seamlessly into existing booking platforms, with flexible presentation options and full onboarding support from our team.
- Simple integration into existing booking flows and checkout processes
- Available as a co-branded or white-labelled service under your brand
- Marketing assets and customer communications included
- Dedicated account management and onboarding support provided
- Scalable from boutique travel platforms to large OTAs
STRATEGIC BENEFITS FOR TRAVEL BOOKING SITES
The commercial case for embedding GP on Demand
Together, these benefits create a compelling commercial case for travel booking sites looking to differentiate, increase loyalty and generate new revenue streams.
Differentiate from Price Comparison
In a market dominated by price comparison, GP access provides a meaningful added-value benefit that gives customers a compelling reason to book with you rather than a cheaper alternative.
Increase Customer Loyalty
Customers who experience genuine value from a booking platform are far more likely to return. GP access creates a positive brand association that outlasts the trip and drives repeat bookings.
Generate New Revenue
GP on Demand can be offered as a paid add-on at checkout or included in a premium booking tier, generating a new revenue stream with no operational overhead for your team.
Improve Customer Experience
Providing immediate access to trusted medical advice at every stage of the journey ; before, during and after travel ; significantly improves the overall customer experience.
Reduce Travel Disruption
Immediate GP access helps customers manage health concerns quickly and effectively, reducing the risk of minor illnesses disrupting or cutting short their trip.
Extend the Customer Relationship
Post-travel GP support and ongoing subscription opportunities keep your brand relevant to customers between bookings ; increasing lifetime value and reducing the risk of switching.
Support Premium Positioning
A travel booking platform that includes GP access is positioned as a premium, customer-centric service ; supporting higher booking fees and stronger brand perception.
Strengthen Brand Trust
Offering practical healthcare support demonstrates that your platform genuinely cares about the customer experience ; building trust and encouraging positive reviews and referrals.
GET IN TOUCH
Ready to explore a travel booking partnership?
We'd love to discuss how GP on Demand can enhance your customer experience and create new revenue opportunities. Fill in the form and we'll be in touch within one working day.